Cove Sport Therapy What you need to know before your appointment
SCREENING: Upon booking an appointment you will be sent an online mandatory pre-screening questionnaire for Covid-19 symptoms.
A mandatory second screening will be completed by your therapist via phone when you arrive for your appointment before you come inside the clinic. PERSONAL PROTECTIVE EQUIPMENT: Your therapist will be wearing a surgical/procedural mask throughout treatment and have been trained on proper donning and doffing protocol put forth by the Department of Health and Wellness (DHW). Clients are also required to wear masks while in the clinic, though it doesn't need to be surgical/procedural grade. If you haven’t already purchased a reusable cotton mask, there are some great local companies making them, so please pick up one now! ENTERING AND EXITING THE CLINIC: As part of health and safety precautions we will be closing the waiting room and each patient will get a text or call when your therapist is ready for you. You can relax in your car or along the lake until your appointment time. There will be a hand sterilizing station set up at the front desk for mandatory patient use upon arrival.
Payment can be made online through Jane App, through e-transfer, or in the treatment room with your therapist prior to leaving your appointment.